Customer satisfaction is our number one priority at Norwood Device & Diagnostics. Our business grows by ensuring that our clients have everything they need to ensure their business can grow. It brings us pride to know that we’re succeeding when we hear feedback from our clients!
All the doctors said that your system is very easy to use and this will prevent future shoulder surgeries. I wanted to compliment your team; Steve and Brandon were great at communicating and Emilia is very sweet and helpful. I wanted to say that Brandon was more than willing to reply to me after hours and really helped me out during this process.
Susan Ly Johnson OD, MPH, FAAO, Boerne, TX
Norwood’s customer service is impeccable. No high pressure sales tactics. Just friendly people who I would definitely do business with again. When I need good quality equipment at reasonable prices I call Norwood.
Brian Holland OD, Visalia, CA
Norwood Vision provided not only quality plug n play Ophthalmic equipment but superb customer service and pricing coupled with follow up. I highly recommend giving them consideration when you are looking to add, upgrade or replace any stand-alone equipment for your practice.
George Ozer OD, Boothwyn, PA
Norwood Device & Diagnostics provided me with excellent new exam equipment at a great cost. Not only do they have great equipment their customer service is unrivaled. Whenever I need something they are available right away, and they always make sure that I am completely satisfied before they leave.
Dr. Tony Sankari, Lehigh Valley Eyecare Associates
My experience with Norwood Vision Group was pleasant and easy and pricing is hard to beat. They hand delivered an Auto Lensmeter to my practice and took the time to set it up and show us the unit and its capabilities. Customer service was of the highest degree – any question or concerns were quickly answered or rectified to my satisfaction. I would highly recommend utilizing Norwood Vision as a vendor for plug and play ophthalmic equipment.
Joseph Cavallo OD, East Hanover, NJ
Norwood Vision has become our go to supplier for blocking pads. In particular our lab has experienced much success with the A&R robotic machine pads carried by Norwood Vision. In addition to these high performing pads I have to note that dealing with Norwood Vision customer service has been a lifesaver on numerous occasions. If we ever have a question, the folks at Norwood Vision are extremely responsive and at times when we have experienced spikes in our business and needed something overnight, the staff at Norwood Vision have always come through as our trusted supplier.
Ralph Feld – Facility Manager, DBL/Precision Optics – St. Cloud, MN
It has been my pleasure to work with Norwood Device & Diagnostics for all of our equipment needs for our new office. We have had a great experience at every step and would highly recommend them to anyone in need of their products and services.
Gordon Johnson, OD, Five Forks Vision Center
I purchased an ARK through Norwood last year, and was thrilled with the quality. The first one was damaged during shipping and when I notified Norwood, it was promptly replaced the next day. The process was easy and they are always available to help when I have a question. I will be a repeat customer and highly recommend Norwood for all of your equipment needs!
Suresh Sanpaul LDO, President, Digital Optiks LLC, Jamaica, NY
Working with Norwood could not have been any better. Thanks to their knowledge and patience, I was able to update the equipment in one exam room and completely outfit a new exam room. The entire process was expertly done in a simple and affordable manner. I highly recommend Norwood for your equipment needs.
Dr. Michael Rosenblatt, OD, PC, Klessman & Rosenblatt, Washington, DC